Duet Design System team provides support for users of the system. See below for different use cases and additional instructions on how to reach us.
Note: Please take some time to explore the contents of this documentation before contacting the support.
Frequently asked questions #
Answers to the most common questions about Duet Design System can be found in the Duet Design System FAQ.
Slack channels #
The Duet Design System team maintains the following channels and provides support as time permits. If you have a feature requests or a bug report in mind, please keep reading further.
- For generic and design related questions: #duet-design-system
- For questions about Components: #duet-components
- For questions about CSS Framework: #duet-css
- For questions about Fonts: #duet-fonts
- For questions about Icons: #duet-icons
- For questions about Design Tokens: #duet-tokens
- For questions about Sketch Toolkit: #duet-sketch
Office hours #
We organize weekly design system “office hours” where you can just show up with your design system questions, support requests, feature ideas, and to discuss about possible bugs. Office hours happen every Thursday, 15:00-16:30 at PK1 Elotalo lobby, 3rd floor.
Messages sent to firstname.lastname@example.org will be addressed by the Duet team as quickly as possible. If you’re sending a feature request or a bug report, please use our issue template to format the email.
Please see Duet’s contributing guidelines.
Issue template #
When filing new feature requests or bug reports, please use our issue template to format the contents.
Filing an issue #
We use Jira to track the backlog, feature requests, and bug reports. If you already have access to Duet’s board you can create an issue under the “Bug reports and feature requests” category by clicking the button below.
If you don’t have access to Jira, please send your feature request or bug report to our support email instead and format the email body according to our issue template.